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We are here to help. The Corporate Customer Service Directorate leads the effort to respond to IAI's customers' changing needs. And alas they have not answered me in this time. Meet our friendly and helpful chat assistant, Dottie – a conversational AI-powered assistant who has been trained to help you with commonly asked queries.With Dottie available at your beck and call, you need not connect with our customer care for help, you can find answers to commonly asked questions on several topics such as: revised travel mandates, baggage related queries, refunds, COVID-19 travel … Comments & Feedback. they just changed there format again! Copyright © 2021 International Association of Arson Investigators, Inc. 16901 Melford Boulevard, Suite 101, Bowie, MD 20715 Phone 410-451-FIRE(3473) - 800-468-4224 - FAX 410-451-9049 - SKYPE IAAI-Admin Optimized for resolutions of 1024 x 768 or higher | Web Site Designed and Maintained by Stonehouse Media Incorporated® Stay Informed Know what you need to know? cservice@iaai.com. Speak to a customer service representative for help with your order, account, and more. Refunds are processed 90 days from the date of service disconnection. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I, as a consumer do not have the option to "back out" of a contracted auction price, or "change my mind". 24 hours. call center (or more generally, customer contact center) industry. They Forklift the cars to were they can be picked up and they say before the auction they are not responsible. Click here to tweet, chat or call our Chegg customer service team and get help for any service from textbooks to Chegg Study. They're awful and have no sense of customer service. "New is New"dealing with IAAI is hell and waste of money and time, worst auction in the US to deal withi bought few cars for my client overseas from this iaai i always pay with a wire transfer from my bank in the states to the iaai account i always include my buyer # for them to know where the money is coming from and it was working finemy last transfer of almost 14000$ to pay for a vehicle posted in their account on time before any late fees occurs but they lost the transfer . They now want me to pay for a car I can't export due to the ban on export of cars from New York. Worldwide Telephone Numbers. buy insurance only.but now you cannot tell whos who! The Fork lift Damaged my car. Check your stimulus check here. There is NO COMMUNICATION with the vender from buyer! Contact us for customer service support . I never thought this place would become such a parasite infested bottom feeding crap hole. customer calls arrive) in order to minimize the cost of operating the call center and maximize overall business profitability. i called the iaai corporate many times and it takes over 25 minutes for them to answer your call i called them 5 times during the week to follow they asked for a proof of the transfer and after they found it they charged me between 300$ and 400$ in late fees and storage even though they received this money on time they never waived it for me worst auction in the US to deal withi bought few cars for overseas from this iaaii always pay with a wire transfer from my bank in the states to the iaai accounti always include my buyer # for them to know where the money is coming from and it was working finemy last transfer of almost 8488$ to pay for a vehicle posted in their account on time before any late fees occursbut they lost the transfer . The money was wired. And this new administration make it feel like you are in a Comunist country.They sayed " costumer are responsable for all fees"so we are responsable for that ashole who doesnt check the emails from Exporter costumers. I won the car in Canvey Island, United Kingdom, they listed car as runs and drives but when it arrived the gearbox found to be faulty car can't move from truck. this company already destroys the car after you purchase with there forklift! COVID-19: Learn how we’re supporting communities and … Better to buy Brand New From CHINA. Their manager and customer service is terrible. Contact IAA Support. 701 Harger Road, Suite 201, Oak Brook, IL 60523 ( lie)the employees lie i am with IAAI for so many years. Contact DIRECTV customer service by phone number, login for online bill payment, program your remote, troubleshoot technical support issues, refresh your equipment, and more. Learn More . I have bean waiting for my car for 20 days since I won my auction! Sign in to your account to contact us. Quick access numbers. Since I have had it shipped, I have had 5 estimates that have HAVE BEEN TOTAL BS! The complimentary storage period is just two days and they are deliberately doing this in order to make more money from customers especially the international customers. This is not the first day I have tried to reach out to them. Find help & support articles, chat online, or schedule a call with an agent. With FedEx Delivery Manager®, you can request to redirect packages to a secure location. WARNING DO NOT BUY FROM HERE ITS A SCAM AND RIP OFF.YOU CAN DO BETTER WITH OTHER AUCTIONS TAKE THE ADVICE OR LEAVE IT....... they will never sell it if you win an auction at the price they do not like it , they also do the shil bidding to rise the price witch is elegal in united states , and have to be investigated by the police, AVOID AVOID , IF YOU WIN AUCTION AT A LITTLE CHEAPPER PRICE , THEY WILL NOT GIVE THE CAR TO YOU , THEY WILL DO IT AGAIN AND AGAIN UNTILL THEY WILL SELL IT EXPENSIVE , THIS IS NOT A F AUCTION ,THIS IS SCAM, 0 star ...... customer service the worst people, I'm very upset with the way these people do things they dont give u a chance to clean out ur vehicle instead they take all ur stuff trash included n put it all in a bag common sense would be to throw the trash away n put belongings in a bag for them some of my items are missing as well my prescription sunglasses being one of those things they have no right to go in and do that they need to let u clean out ur stuff ur self. How can we help you? I have recently purchased a vehicle from this company...based on the listing the car was able to run and drive, only a small body damage.... in the pictures it looked very good and ready to drive but at the time of pick up the vehicles interior was full of dirt, stained, the driver seat ripped and worst of all A BLOWN ENGINE (Not specified in the listing)After a purchase you cannot return the vehicle, all they told me on the phone was....DEAL WITH IT YOURSELFnot only they sold it for a high price because it was only a small body damage but now i cannot even resell this junk box because with a blown engine no one wants it and fixing it goes beyond the market selling price.Wont recommend buying fom them! Bought a car on IAA, paid immediately with wire transfer and all effort to contact them for a payment instruction has been frustrating. This paper describes Director, a staff scheduling system for contact centers. Customer Service Customer Service. ... for additional assistance. Head to the Help Center for a comprehensive collection of topics and links. Looking for a human? We recommend using one of the following browsers for an optimal website experience. So while the vehicles are in their possession the buyer is 100% at risk, Very dangerous business practices. Customer Service Travel Alert: Find out more information about canceling your trip due to COVID-19. Contact PayPal for answers to all of your online payment questions or to sign up for our services. Contact Us. It is well known that acquiring a new customer is several If you would like to speak with us directly, or if this is urgent, please call us at: 1-800-KRO-GERS (1-800-576-4377) ABOUT THE COMPANY I have sent two emails asking what THEY NEED FROM ME to settle the claim. this is to benefit iaa only! iaai.com; More. hum what is the purpose of that! Looking to contact TELUS Customer Service? They take false pictures and lie on the description. PayPal is the world's leading online payment processor. Search "" Close search Cancel. I tried to call but no one could help until Monday morning. and there consignees!!! Get online support for Xfinity products & services. Back *Full Name *Email *Phone *Description *Case Type. Address. PBe Customer Support. Log in. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Find ways to contact our customer service team by phone, email or live chat. Call dibs on Money. i called the iaai corporate many times and it takes over 25 minutes for them to answer your call i called them 5 times during the week to follow they asked for a proof of the transfer and after they found it they charged me between 800$ and 1000$ in late fees and storage even though they received this money on time they never waived it for mei asked to speak with supervisors they sayed they dont have manager in charge just voice message, and then when they have time , they're going to call you. The only reason I have had to deal with them is because they deal with the insurance company of a lady who smashed into my parked car. By sending us your request and contact information, you agree that we may use this information to respond to you regarding the transition of your services to Ziply Fiber. Director has been Introducing the World of Hyatt Credit Card Earn up to 60,000 Bonus Points Learn More Welcome to Adobe Customer Care. They need to fire everyone and start over. Mind you none of this was my fault so they just need the information to take care of it and then my car is taken care of.DON"T USE THEM IF YOU HAVE ANY CHOICE IN THE MATTER!Good luck to anyone who doesn't have any choice. Worry less about packages being stolen. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Iaai Auctions - Bowling Green around the world, including contacts, financials, and … Contact Cars.IAAI.com with questions about our auctions, our locations, cash for cars, vehicle price, our website or many more topics.You can contact our customer services team by filling out a form, calling our toll-free number or contacting our office. Problem-Resolution Work Flow Using SMART. !come on people get a clue! It has been a week since my first estimate of when my car should be here and have still not received it! You' will hear back from us soon. in addition they are hiding the complete vin number! Skip to content Skip to search. Success! For all other policies, call (888) 395-1200 or log in to your current Homeowners, Renters, or Condo policy to review your policy and contact a customer service agent to discuss your jewelry insurance options. I an also be be paying storage fees till when ever the US government allows new york cars to be exported. My review is on their Transport. Insurance companies liberally cancel sales for auctions won if they do not get their high prices. Paid for a premium membership, put a deposit to bid, bid on a car, won, paid, paid for shipping. this place needs to be expose and investigated. It is an auction site stacked way against the buyers. Complete this section to have a customer service representative contact you. Avis has locations in more than 150 countries. Call 1-800-GO-FEDEX or find answers, information, and resources for all your shipping needs. What is going on?! If your question or comment relates to your current Frontier service, you acknowledge that we will send your request and contact information to Frontier for response. Iaai Auctions - Bowling Green has 1 total employees across all of its locations and generates $27,976 in sales (USD). Telephone. The lie and lie and lie, rip you off on stupid fees that are mind blowing. Mon-Fri 6:30am - 7pm (CT) Sat 8am - 5pm (CT) Sun Closed. © 2021 Trustpilot, Inc. All rights reserved. General Enquiries & Assistance / Feedback. I talked with Manager Lauran and want to return the car but she didn't helped, I asked for number of Area Manager, she didn't give any information.Do not buy any car from this fraud company, as per consumer law I can return the car, as the description is wrong. Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Get exclusive benefits when you open a FedEx account. I am very pissed off! molested or they found something you dont want to know! really!! I subsequently received word from the auction company (iaai) that they had chosen not to sell the car after all. I have called IAA about 3-5 times now asking for a new estimate on the date of arrival with their response always being that it would come the next day. The last update is very complicated, failed and inconvenient. This time is required to ensure all outstanding charges or credits are posted to the closed account. Your resource for FedEx service information and shipping basics. Email. They sent me the wrong documents the first time and it took me calling the insurance company to find out they had the wrong info (a week later) and then they took till the next week to send me the right forms. Damage vehicles with forklifts and lie thats how they came. The main office has pre-wriitten excuses built in. Not sure you’re asking the right question? Their arrogance is beyond comprehension. If your mailing address on file has changed, call us at 1.800.921.8102 so we can send your refund to the right address. Israel Aerospace Industries Ltd. ("IAI") is fully committed to serving all its customers, past, present and future. IRS issues standard mileage rates for 2021. Director is a constraint-based system that uses AI search techniques to generate schedules that satisfy and optimize a wide range of constraints and service quality metrics. Very scary. 603-2179 9999. customersupport@publicbank.com.my. All my change in car is gone as well. I have contacted them three tomes and have been on hold to get the "next available representative" for the course of 45 minutes for the first try 30 minutes for the second try and another 15 min for the third try. The most rude and pathetic people I have ever spoke to. Get more information by going to fedex.com/us/securityupgrade/. You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region. We have updated our list of supported web browsers. Click the link to logon to the Avis Portal and let us know how we can improve. Get Ready for Taxes: Stay home and stay safe with IRS online tools. Search Search. do not buy from private party! I've written to them for a solution and all they are say is I should pay for the car and hope the problem is resolved soon. Discussing thoughts and lifestyles, passing knowledge, learn more about Money. I received confirmation stating that I was the high bidder and to submit payment. no longer able to determine if it is private party sale or insurance! “ Absolutely horrible customer service. Shopping T-Mobile For personal: 1-800-T-MOBILE For business: 1-844-428-9675 General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. Business refunds are issued as a check from Wirecard. -One ticked off human. Customer Service. Two days later (Saturday Morning) I try to log in to check the status of the car I had won and paid for and my account was suspended. The last time I was on hold for an hour! Sold a car to me with New York titles knowing fully well that I can export the car. It has been since December 10th when my car got hit I already have a new car and I am still waiting to get my car settled. E-mail, chat, or call our customer support team A key feature of this service is customer support. Expand search. i called the iaai corporate many times and it takes over 25 minutes for them to answer your call i called them 5 times during the week to follow they asked for a proof of the transfer and after they found it they charged me between 300$ and 400$ in late fees and storage even though they received this money on time they never waived it for me i asked to speak with supervisors they never answer or return my calls the employees lie , they asked me to call the branch to waive the fees and branch manager says she can't waive any fees before receiving an email from corporate dealing with IAAI is hell and waste of money and time, To anyone wanting to work with them, DON'T! You can also learn more about refunds during this time or find out about airline credits . Operating Hours. 6 am - 12 midnight daily. They have no control over their venders! This place is burnt out, Spokane wa location. Tell us how we did! Never, never, never do business with this company. Find the number for your location. Their customer service is for the most part good. Contact us now! I bought a car via buy it now and after I do the cashier check they notify me that the seller canceled the sale. Skip to content. but they lost the transfer . Make no sense to me. Hours. I won an auction yesterday for Stock # 27229572. I AM OBLIGATED, They are licensed and bonded to auction vehicles but they can "change their mind" after the fact ???? Astandardgoalforcall center operations is to achieve a certain service level,i.e., answer X% of calls within Y seconds, while minimizing overstaffing. They used to be a good place to buy cars until the management changed. Customer Calls 1 Route Call Customer Call Customer Calls Call Status Customer Call 1a Pull Call 2 3 Record Call Attempt to Solve Problem Resolution Customer Call 4 Close Call Call Status ACTIVE ARCHIVED Unresolved Case 5 Update Case Base ACTIVE Resolution Figure 2. Your request was submitted successfully.

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