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Tap on it to open and get more options. Click on the “Play Store” icon to open it. I just upgraded my phone from a Nexus S to a Nexus 5 and wanted to move my old WhatsApp chat history over. Connect the iPhone or iPad connected to the PC. WhatsApp Backup cannot complete error on iPhone must be really frustrating for you. Solution Connect your iPhone to computer and trust the computer. To check that how much space is remaining on your iCloud open “Settings>iCloud>Storage”. I had the same problem. ( Log Out /  Tips and tricks for phone to phone data transfer. Copy WhatsApp Backup File to Computer. For both group and person chats? If you... 2. Everything works up to the creating the .tar file. Go to the PlayStore with your new mobile and install whatsapp.Upon opening it, it should ask you if you want to restore your history. In the iPhone, turn off the “Auto Backup” option. ( Log Out /  Does anybody have any other ideas? You can also create folders and organize your messages in any way you want. I have the exact same issue… And I will probably let it go lol. To quickly fix the iPhone WhatsApp backup stuck issue, go to its iCloud Settings > Storage > Backup and delete the existing backups. To prevent the loss of chats and received files, it’s better to back up them all using a third-party tool. 3 comments Comments. Wait for the Backup process to be completed. the restored chat history was incomplete. 5. However, this depends on the phone’s company and the model. How to troubleshoot and fix? It depends on the size of backup file. They consume a lot of storage space. When you find “WhatsApp” in the list of applications, tap on it to open. FiveOverEight. Verify iCloud Drive is turned on. Try to reset your network settings when WhatsApp chat backup stuck in iCloud. Although people love it for easy to chat and file sharing features, it has a glitch. The problem is that WhatsApp is processing your backup incorrectly and fails to restore all the messages that are present in the backup. Tips and tricks for recovering data from iOS Android devices. the images (4rm 6/9/15 to 15/9/15 )are present in the gallery but not in my whatsapp chats. If you’re worried about receiving messages on your old phone after you’ve done the backup, just turn on airplane mode — the messages will be delivered to your new phone after it’s up and running. Since you created the backup and restored the history with the same build, there shouldn’t be any issues with compatibility and stuff. WhatsApp is counted as one of the most used social messaging platforms throughout the world. -- then it's likely there's a problem with the backup. All rights reserved. Quick summary Back up to iCloud Manual backup You can make a manual backup of your chats at any time. At last, if nothing works and iCloud is not able to back up, try to backup up them on iTunes. Click on the three vertical dots on Android. Now, launch WhatsApp and try to take a backup of your data again. Now, you can view the “Clear Cache” option. How to troubleshoot and fix? One easy way to do this is to use a file explorer on your phone, or from your computer using Android File Transfer (Mac only; Windows users don’t need anything extra), or you can use adb shell. In any case, if you’re happy with getting exactly what’s on your old phone then just grab the most recent backup file. Part 1. If you copy only the most recent backup file and restore it, do you still get an incomplete chat history? Change GPS location on iPhone/iPad easily. I had a Samsung Galaxy S3 and now a HTC One M8. Does iCloud allow downloading the backup file directly? If the latest version is already installed on your phone then the “update” option will not be present next to it. Dr.Fone gives discounts and free phones,etc.Stay tuned. Delete the Existing iCloud Backup (iPhone) You can delete the existing iCloud backup on the iPhone … You probably want to let WhatsApp know about this if you haven’t already. If there is not enough space, then delete a few things to fix WhatsApp backup stuck. Click on the “Settings” icon to open it. No problem, copied the file to the right /sdcard location (in my case /sdcard1). All you required is Wi-Fi or internet connection to continue. Thanks for the suggestion. It will lead to WhatsApp chat backup stuck problem. It will open a new page. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Tap the three dots in the top right, then Settings. Preferably the … WhatsApp provides a direct way to back up contacts, conversations, photos and videos. iCloud storage not enough. Until WhatsApp fixes this bug, the workaround is to add another step after you’ve transferred the backup to your new phone. As soon as the application will complete the process, you will be notified. Therefore, we came up with multiple solutions to help you in WhatsApp backup without interruption. Recommended solution to backup & restore WhatsApp chat. Hence, iPhone users are not alone who are facing this problem. The contents of the file does not contain the key.db or the msgstore.db files anymore. In old android devices, it is located on top of the screen. Part 1. Check if the free space is available in iCloud and iPhone or not. The whole process will take a few minutes. Selective and complete WhatsApp recovery and preview is supported. If you make a mistake and get the wrong one you can just try again after backing up your old phone again. Tap on the “Menu” button. The Keepster app lets you back up your WhatsApp messages but once they're backed up, you can search for specific messages by keyword, sender, or date. Tap on it to view the list of all applications. In an Android device, go to the Google drive portion and click to “Backup to Google Drive>Never” if you want to turn off auto backup. However, in my case I used the same version of WhatsApp on both the old and new phone so no version mismatch. Change ), You are commenting using your Google account. Make a backup and copy the folders to your new device. How to Fix Whatsapp Not Working on iPhone? If iPhone Backup Extractor doesn't recognise the backup, labels it incomplete, shows no available data, or suggest the backup was created a very long time ago -- like 01/10/1981! I tried serveral methods of renaming the backupfile, same result: whatsapp recognizes the backup but does not process it at all. Can’t create or restore an iCloud backup - If you're having problems backing up or restoring from iCloud, try the troubleshooting steps below. Now, you have to try them all and see what suits best for your device. After that, reinstall WhatsApp on your phone, log-in to the same account, and choose to restore the recently saved backup. Part 2. Unlock your phone if it is locked. Elcomsoft Explorer for WhatsApp downloads WhatsApp v.2.11.431 from the official Web site. Can't create a backup If you're unable to create an iCloud backup: Verify you're signed in with the Apple ID that you use to access iCloud. Tips and tricks for backing up data on iOS Android devices. Perform a manual backup by going to WhatsApp Settings > Chats > Chat Backup > Back Up Now. It helps in backing up chats to the computer and solves WhatsApp backup stuck issue. WhatsApp backup stuck is a serious concern for many users. That means: Voice memos, large video files, and messaging apps when backed up together, they can eat a lot of time. Next, Whatsapp recognizes the backup, however doesn’t process it correctly so I only end up with empty groups same as with no restore. When an application begins to misbehave on your android device, “Force Stop” is the perfect alternative for fixing WhatsApp backup stuck. The size of the backup was 7GB but for some reason after restoration is completed, none of the chat history appeared and only all the chat groups restored with current chats. I think you can be sure that the backup file can be restored by simply re-installing (so uninstall and install through the PlayStore again) WhatsApp on your old mobile. Updating WhatsApp to the newest version is a probable method of solving the issue. The solution is quite simple…you need the same version/build of whatsapp. Enable Chat backup for WhatsApp Messenger Ice Cream Sandwich Aug 26, 2017. Scroll to find “Application manager” option. Follow the same method to restore messages on an android device. Remove unnecessary files from the iCloud or delete some files from your phone’s storage. iCloud is perfect for backing up all the relevant phone data and WhatsApp chat. This may likely not be the case if you’ve deleted chats between backups. Its WhatsApp backup folder can be stored for up to 7 days. Enter into the “Settings” menu and head to the application manager. There will be only one backup for each WhatsApp mobile number, and these backups are encrypted, so you cannot move a backup of mobile number A to mobile number B. How to back up to iCloud - You can back up and restore your WhatsApp chat history with iCloud. Copy link Quote reply HappyChap723 commented Feb 11, 2018. 3 comments Comments. Make Sure iCloud Storage is Enough. Sometimes, the WhatsApp does not work properly in some devices, and that’s why it’s necessary to update it. Go to the folder/directory /sdcard/WhatsApp/Databases on your new phone. The stored files stay secured that can be accessed from any device. You can check that on Apple’s status page. With 256GB iPhones and other large storage iOS devices, iCloud storage … I emailed customer support about it, but all they suggested was downloading the build (the version of WhatsApp) posted on their web site instead of the one from the Play store and that produced exactly the same result. for me its a whole together a different problem…my chats hav restored but all chats 4rm 6th sept15 to 15thsept 15 hav not been restored…all the older chats hav been restored… WhatsApp backup stuck on Android? Your problem is no different to what OP described – I had the same problem, this fix worked! The contents of the file does not contain the key.db or the msgstore.db files anymore. How do I move my chat history over?” on the WhatsApp site. Furthermore, the old phone was backed up through the menu options in WhatsApp prior to copying the folder. Connect your iPad or iPhone to the computer. I didn't find a relation between the missing files: e.g. ( Log Out /  the whole WhatsApp folder) to my new device, not only the most recent one. Part 2. It can backup WhatsApp chats daily. Enter your display name. 3. To find your WhatsApp backup(s): Launch Terminal (in /Applications/Utilities folder) Type the following commands. I even cleared my incomplete backup from Google Drive and tried, it's still being a pain lol too slow. Backing up WhatsApp seems important if you have some important information to save. That step is to remove all the msgstore.db.crypt files except for the most recent one. When the WhatsApp backup is in progress, it is uploading all the chats and attachments to the secure platform. If iPhone Backup Extractor doesn't recognise the backup, labels it incomplete, shows no available data, or suggest the backup was created a very long time ago -- like 01/10/1981! The tool downgrades existing WhatsApp installation to v.2.11.431. Thank you OP! Best large file transfer Apps for iPhone&Android. Learn how to backup and transfer WhatsApp,Line,Viber,etc. I can’t read My Hindi and Marathi Messages they are incomplete some of the sentences are not visible they are useless.Please Reslove my Problem, 15/09/2015 Under my iPhone's Settings app → iCloud → Manage Storage → Backups, I am able to see Last Backup → Incomplete and only Delete Backup as the option with no way to recover. On the next screen, tap on Back Up button to start the process of making a manual WhatsApp Backup on your mobile phone. 2. cd ~/Library/Mobile\ Documents/ find *whatsapp* You should see all the files related to your WhatsApp backup(s). WhatsApp caches are easy to remove from the Android phone using the inbuilt “clear cache” feature. Tips and tricks for transferring data to new iPhone 12. From the given options, you have to tap on “Settings”. Launch iTunes and connect iPhone. Learn about iOS 14 updating problems and solution. Anyway, I was able to restore my complete message history back doing it the way I described above. You can … Problem Trying -- and failing -- to … It will show you some options. In WhatsApp, go to Settings > Chats > Chat Back Up, and select “Back Up Now” Switch “Include Videos” on if you want to back up videos shared on WhatsApp: 3.

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